Your guests ask Lena. You see what matters.
Register your apartment, hostel or hotel. Once we have reviewed it, your personal dashboard shows what guests ask Lena, which topics matter and which requests needed your attention.
Three steps to your own dashboard.
- 1
Register
Tell us about your apartment, hostel or hotel and choose how you want to pay.
- 2
We review
We check every registration before the dashboard is switched on.
- 3
Follow your guests
Your dashboard shows what guests ask Lena, which topics matter and which requests needed your attention.
The app for hotel and holiday-apartment owners.
Your own dashboard
See in real time which questions your guests ask, which topics come up most, and where action is needed.
PMS integration with apaleo
Live rates and availability for the guest's dates, booking and cancellation inside the chat, the stay and the guest link kept in step with your PMS.
Protected property knowledge base
Store Wi-Fi access, house rules, instructions, and check-in details that only your own guests can see.
WhatsApp alerts for your team
Urgent issues like a broken heater or a lost key are forwarded to you or your operations team instantly.
Secure guest links & QR codes
Every guest gets an individual access link - simply place it as a QR code in the property.
Manage multiple properties
From a single apartment to a hotel group: manage several properties centrally from one account.